Thank you for using your JCB Card.
We have identified that some cardmembers who met the campaign requirements for the Now on JAPAN! 30% Cashback Campaign @ Don Quijote may not have received their cashback.
If you enrolled in the campaign, made eligible purchases totaling JPY 20,000 or more at the participating stores listed below between July 1 and July 31, 2026, and have not received your cashback as of October 26, 2026, please contact us by call with the information below.
After reviewing your information, we will take appropriate action if your eligibility is confirmed.
Please note that it may take approximately 1 to 2 months for the cashback to be credited after your eligibility has been confirmed. We apologize for the delay and appreciate your patience and understanding.
To enable us to investigate this matter, please contact us no later than August 31, 2027 (JST) with the information requested below.
■Eligible stores
Cosmetics Donki
Sweets Donki
Spicy Donki
Kira Kira Donki Takasaki Nishiguchi Store
Kira Kira Donki Tonarie Utsunomiya Store
Kira Kira Donki Ebina Vinawalk store
Re:Price Kumagaya NITTOH MALL store
Kira Kira Donki Yokohama World Porters store
Sora Donki Haneda Airport Store
Kira Kira Donki Mits Kokubunji Store
Don Quijote Asakusa EKIMISE Store
Sora Donki New Chitose Airport store
Don Quijote LaLaport Tachikawa Tachihi Store
Sora Donki New Chitose Airport store
Kira Kira Donki Diversity Tokyo Plaza Store
Domise Ario Yao store
Campus Donki Osaka Dentsudai Store
Campus Donki-Momoyama Gakuin University Store
■Information Required
- Store name
- Transaction date
- Transaction amount
- Card number (16 digits)
■Contact
800 - 967 - 074
(toll free for calls from Hong Kong)
0800 - 1504015
(toll free for calls from Indonesia)
120 - 32506
(toll free for calls from Vietnam)
For details, see here：https://www.global.jcb/en/consumers/platinum/concierge-desk/index.html
We sincerely apologize for any inconvenience caused.